Phonely answers every incoming call with an AI voice agent, picks up SMS and email in the same thread, and logs every conversation automatically — around the clock, without a human on call.
See a demoCalls go to voicemail, texts sit unread, and inbox replies wait until someone gets a minute — and every channel keeps its own history nobody cross-references.
Calls, SMS and email are answered by the same AI agent, in the same conversation thread.
Ela picks up every call — nights, weekends, after hours — and knows what to do with it.
Call transcripts, SMS threads and email replies are captured against the contact automatically.
Every call used to roll to voicemail after hours. Now Ela picks up, every time, and I get a transcript in the morning.
Calls, texts and email used to live in three different places. Now it's one contact, one timeline.
Patients text instead of calling now because they know they'll actually get a reply, fast.
We can pull up exactly what Ela said on any call, to any patient, months later.
Every call, text and email lands in the same place — one contact, one timeline, one AI voice answering across all of it.
Every inbound call answered live, transcribed automatically.
Two-way texting, tracked per contact.
Threads answered in the same voice, same context.
Every touch, on every channel, in one place per contact.
Ela answers every inbound call — nights, weekends, after hours — has the conversation, and logs a full transcript.
No voicemail, no missed calls — Ela is always on.
Schedules, confirms, or takes a message — handled end to end.
Every conversation transcribed and attached to the contact.
Hands off to a human the moment a call needs one.
Two-way texting that reads the same context as the call and the inbox — nothing gets answered twice, or missed.
Patients reply, Ela answers, in the same thread.
Sent automatically, with a link to confirm or reschedule.
Common questions answered instantly, any hour.
Every text, in order, on the contact's own timeline.
Email threads answered in the same voice, same context, right alongside every call and text.
Clinical FAQs answered accurately, in the practice's own voice.
Booking and billing confirmations, sent the moment they're needed.
Every reply kept together, alongside the calls and texts.
Find any email, from any contact, months later.
One dashboard for how the phone, texts and inbox are actually going — answered, response time, and volume by channel.
Phonely is a standalone AI phone system: an AI voice agent answers every inbound call, handles SMS and email in the same thread, and logs a transcript or summary of every conversation against the contact — all with its own sign-in, separate from any other product.
Yes — Phonely supports HIPAA-compliant conversations across calls, SMS and email, with a signed BAA available on every plan.
Phonely can answer on your existing number or a new one — either way, every call, text and email lands in the same inbox.
Phonely starts at $99/mo, 1 user included, plus simple pay-as-you-go usage (AI calls $0.25/min, SMS $0.10/msg, email always free), with a 14-day free trial and no credit card required.
Get started with an unlimited 14-day free trial — no credit card required.